Are you having problems with a file named winserv.exe ??? 

Please note that ServiceSoftware has never distributed a file named winserv.exe.

If you're computer is presenting any messages regarding winserv.exe, then it's very likely that your computer has been infected with a known virus.

To read more about this known virus and possible actions that you can take to remedy it, check out this article at the Symantec Web site.