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How To Send A Message To ServiceTalk
1 Address Your Email Message
Sending a message to all ServiceTalk members is easy.  After your ServiceTalk membership is activated, just send your email message to ServiceTalk@WinSTIPS.com
2 Use The Subject Line
The subject line of your email message should include relevant information such as manufacturer and model/chassis. 

For example, a good subject line might be:

Sharp 32F630 Repeat Horz Output Failure

A bad example would be:

Help - Transistor Fails

3 Sign Your Email
If you want help, please let your peers know who you are.  At the end of your email you should include your full contact information so other members can contact you.  This includes your full name, company name, phone number, fax number, email address, etc.

For example, your signature might look like this:

Bob Techman
Service Manager
ABC Consumer Electronics
(555) 456-7890
(555) 456-7891 FAX
btechman@domain.com

The Main Idea ...
ServiceTalk is for the discussion of technical and business topics of interest to professionals in the electronics repair and service industry. All postings to the list should be pertinent to that purpose.

If you read nothing else, then read this: When it comes to ServiceTalk there is nothing more sacred to us than the quality of the posts. That means we want top-quality on-topic posts that are of potential value to most members of the list. No noise! We'll do whatever it takes to maintain that quality. The remainder of this message is based on that single thought.

Whenever groups gather, there are some basic rules of etiquette that must be observed in order to maintain a good exchange for all. ServiceTalk is about the exchange of ideas and information that will increase your effectiveness and profitability. We come together to help each other, knowing that it's essential to survival with today's rapidly changing technology and thinning profit margins.

The Fine Print
ServiceSoftware reserves the right to not extend membership, or to cancel memberships at any time without refund.

Please understand that you do not have a RIGHT to post anything. As a member, a PRIVILEGE has been extended to you -- do not abuse it. The US Constitution's First Amendment does not apply here. This list is operated on a privately-owned server by private individuals for a specific purpose. The list owner reserves the right to restrict postings from people who repeatedly violate the points outlined herein.

Housekeeping
The address for posting messages to ServiceTalk is: ServiceTalk@WinSTIPS.com

Only the list owner can change subscriber email addresses. If you want to change your email address as recognized by the list, then send the old address and the new address to Support@ServiceSoftware.com

Please do not post requests for email address changes to the list.

ServiceTalk is owned and operated by ServiceSoftware. All administrative questions or comments should be directed to: Support@ServiceSoftware.com

Posting Guidelines
We're all busy, and we're all looking to get a lot out of ServiceTalk. Think about that before you hit the send button. Don't add to the clutter of emails that people have to delete. On the other side of the coin, reconsider if you think you're too busy today to add your two cents to an important thread. Your perspective and commentary might be just what ServiceTalk members need. That said, here are some basic guidelines. Of course, the most basic is to email to the group when you have something of importance to say to the group, and to email privately to members where appropriate.

NO TEST MESSAGES Please DO NOT post messages to the list just to confirm that your account is active! That sort of traffic isn't of any value to any member of ServiceTalk. If you need to confirm that your account is activated, then ask the list owner. We will confirm your account ASAP.

USE APPROPRIATE SUBJECT LINES Refer to the make, model, chassis, or other significant qualifier in the subject of your message

SIGN YOUR EMAIL Any email you send to our lists should include your signature, or "sig-file". That is to say that your full name and email address should be at the bottom of every email. This assists other members in contacting you directly when appropriate. It is expected that so-called "sig files" will be used, and only used in moderation. An appropriate signature line should be no more than four or five lines at maximum.

PLAY NICE! Basic cordiality being required to maintain a reasonable level of discourse on this list, it is expected that all postings to the list will be couched in friendly or at least business-like terms. Foul or intemperate language will not be tolerated and will be cause for permanent removal from the list. Additionally, please note that private comments and "flames" belong in private mail. Do not send private mail through the list. For example, if you must say "Thanks!", or "Me too!", please do so in private mail.

LIMIT QUOTES / USE QUOTES Limit quotations from previous messages in replies to that which is truly necessary to make your point.. On the other hand, please make sure to quote some of the previous message. If you post a fix, please be sure to quote enough text so that members know what the problem was.

To those of you who are using AOL as an ISP and want a way to include the original post with your response without having to cut and paste -- If you go to www.aol.com and read your main in AOL netmail, just above the send to boxes is a check box that you can use to include the original message in your response. You just have to type in your screen name and AOL password at the AOL netmail log in.

STAY ON TOPIC To keep the list focused, the content of all messages sent to ServiceTalk should be on-topic at all times. The purpose of ServiceTalk is to provide a forum for the discussion of technical and business topics of interest to professionals in the electronics repair and service industry. All postings to the list should be pertinent to that purpose.

COMMERCIAL MESSAGES You may post one commercial message to the list on the 1st and 15th day of each month. Any other commercial message is Spamming and is prohibited. Spamming is defined as any commercial posting, on- or off-topic, which is sent to the list for the express purpose of soliciting the purchase of a product. For our purposes, spamming shall also be defined as any posting of a chain letter or any other off-topic cross posting. The determination of what is and what is not a Spam is at the discretion of the list owner. Note that recommendation of a specific product as a solution to a problem experienced by another subscriber will not be considered spamming, as long as the intent is clearly to solve a problem and not just to randomly advertise a product.

NO ATTACHMENTS Do not post encoded binaries or any file attachments to the list. If you really need to share a file with the rest of the list, put it on an FTP site or provide a link to it. Don't waste everyone else's bandwidth with a huge unsolicited piece of mail. Encoded binaries shall also be defined as any "rich text" attachments sent by various POP mail clients (e.g., Microsoft Outlook and so forth). Many POP clients now come with rich text enabled by default--please disable rich text before posting to the list.

RESPECT COPYRIGHTS Quoting full text of copyrighted material in a posting to the list is forbidden. You may abstract the material or provide a link to the material, but please always respect the copyright of the author.

PRIVACY The list of subscribers is copyrighted by the list owners and may not be obtained or used without prior written permission from the list owners (said permission is NEVER given, so please do not ask). The list of subscribers is secure from external review. "Trolling" the list for addresses to add to Spam mailings is prohibited (although in practice, it is impossible to enforce this).

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